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Returns

RETURNS

We offer returns for store credit. We except returns within 14 business days of your order's ship date. All items must be unused and returned with its original hang tag, sanitary strip, and packaging. Please note, we do not offer returns for refunds to your credit card or pay pal account and we do not refund your order's shipping costs.

All sale items are final.

 To return:

1. Email us at info@shopbikinibird.com or call +1-408-310-0056. State your order number and which item(s) you would like to return.

2. We will issue you a return# to refer to. Once provided with a return#, please mail your return to the following address:

Bikini Bird Order Return #____

2658 Hillside Ave

Honolulu, HI 96822

Please note, we do not provide prepaid return labels or refund you original shipping cost. We recommend shipping via USPS Priority.

3. Once received, we will process your return within 3-5 business days. Your store credit code will be issued to you via email. There is no expiration date for your store credit. 

Please note:

We offer returns for store credit only. 

We do not offer exchanges.

All return items must be unused and undamaged with its original hang tag and sanitary strip.

 

For any returns regarding damages, please email us at info@shopbikinibird.com or call us at +1-408-310-0056. 

Our office hours: Monday - Friday, 12pm PST - 5pm PST