Shipping & Returns
SHIPPING INFORMATION
We do our very best to fulfill your order as soon as possible! Order processing generally takes 2-4 business days. Once fulfilled, we will email you your tracking number. Occasionally, some of your items will be shipped separately. In this case, separate tracking numbers will be provided. All orders are shipped via USPS. Please provide an address that is deliverable by the USPS.
Please note, orders and emails placed between Fridays 12:00pm PST through Sunday, as well as holidays, will be processed on the following business day.
Domestic Shipping within the United States
All domestic orders are shipped via USPS. On larger and/or heavier items, you may be contacted for changes in shipping prices.
Shipping Rates for orders under $100 USD
$4.99 | 3-5 Business Days Ground Advantage (non insured)
$9.99 | 3 Business Days USPS Priority (insured)
$29.00 | 2 Business Days USPS Priority Express (insured) - Continental US
Shipping Rates for orders $100 USD and over
FREE | 3-5 Business Days Ground Advantage (non insured)
$9.99 | 3 Business Days USPS Priority (insured)
$29.00 | 2 Business Days USPS Priority Express (insured) - Continental US
Please note: We strongly recommend shipping via USPS Priority.
USPS Ground Advantage does not include insurance on the products being shipped. If your package is lost or your items are damaged we do not offer refunds and/or replacements if shipped via Ground Advantage Mail.
International Shipping
International orders are shipped via USPS Priority International.
International Shipping Rates
$29.99 | 6-10 Business Days USPS International Priority (non insured)
$54.99 | 6-10 Business Days USPS International Priority (insured)
$74.99 | 3-5 Business Days USPS International Priority Express (insured)
Please note: We strongly recommend shipping via 3-5 Day USPS International Priority Express.
The general 6-10 Day USPS International does not include tracking information and insurance on the products being shipped. Please choose this option at your own risk. If your package is lost or your items are damaged we do not offer refunds and/or replacements if shipped via 6-10 Day USPS International Priority.
Questions on USPS International Shipping? Click HERE for more info.
We may be contacting you via email regarding a change in international shipping prices for larger orders.
ONLINE RETURNS
All sunglasses, intimates, beauty products & sale items are final sale.
We want you to be fully satisfied with your purchase from our website. If for any reason you are not satisfied, you may return any item within 14 days of delivery for a full refund or exchange.
To be eligible for a return or an exchange, your item must be unused, undamaged and in the same condition that you received it. It must also be in the original packaging with original tags & sanitary strip. Proof of purchase will be required to process the refund or exchange. Please email us at info@shopbikinibird.com with your order number, item description, and the reason for return or exchange.
Once the return has been approved, you will receive instructions on how to return the item. All items must be returned via a traceable shipping method (e.g. USPS, UPS, or FedEx).
Shipping & handling return labels shall be included in every package. If the return label is lost, contact us for a new label. We reserve the right to refuse any returns or exchanges that do not meet the requirements stated above. If you have any questions about Bikinibird's Refund Policy, please contact us at info@shopbikinibird.com.
IN-STORE RETURNS
We want you to be fully satisfied with your purchase. If for any reason you are not satisfied, you may return any item within 14 days of original purchase for a store credit.
To be eligible for a return or an exchange, your item must be unused, undamaged and in the same condition that you purchased it. It must also have the original tags attached.
Proof of purchase will be required to process the refund or exchange. Bikinibird is not responsible for any lost or stolen issued store credits or gift cards. All beauty items, sunglasses, food and sale items are final sale. We will not issue refunds for any of these items.
DAMAGES
For any returns regarding damages, please email info@shopbikinibird.com.
We understand that every situation is unique and want to make sure we accommodate your needs. Our online customer service hours: Monday - Friday, 9pm HST - 5pm HST.